North Wales Wrexham 19000 Permanent Customer Services Key Account Coordinator [email protected] 27756401

Key Account Coordinator

Job Ref No: 27756401
Branch: Wrexham
Sector: Customer Services
Type: Permanent
Full-time or Part-time: Full-time
Pay: From £19,000 to £24,000 p.a.

Account Coordinator (German Speaking)
Full Time
Language skills – German
Wrexham, commutable from Oswestry, Chester
£19,000 - £24,000 + 22 days holiday + free car parking

The Role
An exciting opportunity has arisen for an Account Coordinator to proactively manage and develop a portfolio of German speaking customer accounts. The successfully appointed candidate must be customer focused, with a sales /customer service background. The role will be office based but will require occasional travel (both in the UK and internationally). The ability to write and converse fluently in German is essential for this role.

Duties and responsibilities:
• Generating new business
• Managing a portfolio of customer accounts
• Handling customer queries and offering excellent levels of customer service
• Maximising revenue by exploring all sales opportunities
• Processing sales orders and credits
• Recording and maintaining customer information through Excel
• Using CRM system to proactively contact customers
• Working towards sales targets and KPIs
• Playing a key role as part of a small team
• Document translation
• General administration duties
• Occasional travel internationally and nationally.

The Candidate:
• Previous experience working within a customer care and sales environment
• Language skills - specifically German. Additional languages would be beneficial
• Computer literate with good working knowledge of Excel
• Self-motivated and driven, working towards sales targets and KPIs
• Fluency, both verbal and written, in English and German
• Have the desire to grow the role and deliver exceptional service
• Meticulous attention to detail
• Strong organisation skills
• Ability to work as a part of a team

The Company
The company is a successful, growing creative business operating globally from its Wrexham base. The business uses a number of exciting marketing channels and offers a creative and commercially vibrant environment to work in. This is an ideal opportunity to work and learn within a growing, dynamic commercial team.

To Apply
For more information on the vacancy or to apply please call Melinda Jones on 01978 366123 or email your CV to [email protected]
Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within the next 7 days you have not been successful on this occasion and unless otherwise advised, Travail will keep your details on file and contact you with future relevant opportunities.

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