Administrator

Short Course Administrator

£26,800, Burgess Hill RH15, 37.5 hours per week, Permanent, 20 days holiday + bank holidays, Onsite parking and pension

The Role
An excellent opportunity has arisen for a professional and organised Short Course Administrator to join our client's team at their Burgess Hill centre. This is a permanent position within a supportive training and administration team. The successful candidate will play a vital role in ensuring the smooth delivery of training services.

• Process candidate packs including chasing documentation, preparing submissions for certification, issuing results and certificates, and maintaining accurate records
• Input and update customer information in the CRM system
• Manage personal workload efficiently while collaborating with team members
• Prepare course materials, registers, assessments, and support trainers with invigilation and classroom setup
• Handle incoming calls and provide timely, helpful responses to customer enquiries
• Maintain consistently high levels of customer service
• Perform shared general office duties and ensure effective team cover
• Attend team meetings and contribute proactively
• Support cross-departmental colleagues with research, coordination, and administrative tasks

Requirements
Applicants should have strong experience in an administrative role, ideally with customer service and call-handling responsibilities. Strong attention to detail and IT proficiency, particularly in Microsoft Office, are essential. Experience with CRM systems, a Business Administration qualification, or knowledge of the training or utilities sector would be highly desirable.

This role could suit someone who has worked as a Training Administrator, Course Coordinator, or Office Support Assistant.

Company Information
Our client is a well-regarded training provider known for delivering high-quality short courses. With a commitment to service excellence, learner support, and continuous improvement, they operate from multiple centres and foster a culture of professionalism, teamwork, and growth.

Package

£26,800 annual salary

20 days holiday plus bank holidays

Onsite parking

Pension scheme

37.5 hours per week, Monday to Friday between 08:00am - 05:00pm (agreed hours)

Based in Burgess Hill with occasional travel to Portchester

Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.