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Call Handler / Customer Service Advisor

Call Handler / Customer Service Advisor

Job number: 76519897

  • Corby Branch
  • Permanent, Full Time
  • £19,000 to £19,500 per annum

Call Handle/Customer Service Advisor

We are currently looking to recruit an professional, concise and friendly natured Call Handler/Customer Service Advisor, to join our personal care specialist client who have been established for over 40 years.

Title: Call Handler/Customer Service Advisor

Salary: £19,500pa + excellent benefit package

Hours: Monday to Friday 8.30am till 5pm

Location: Corby, Northamptonshire

Duration: Permanent

Start date: Immediate

The successful Call Handler/Customer Service Advisor will be joining a team of experience customer care handlers. Duties will include and will not be limited too:

  • Receiving incoming order from both business and general public customers, and processing these orders onto the system.
  • Making out going calls to customers who have left their details via voice mail facility and processing their order.
  • Dealing with any Customer Service related enquiries (deliveries/product/complaints)
  • Setting up new accounts onto CRM system.
  • Emailing confirmation of orders to customers.
  • General administration related to the role.

The successful Call Handler/Customer Service Advisor will ideally demonstrate previous Call Handler/Customer Service Advisor experience. As an individual you will need to be able to demonstrate excellent Customer Service skills, have a good ear fro details, and be able to relate to customers in an empathetic manor when required.

Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.


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