Customer Administrator

Customer Administrator

Newark

Full time 9-5

Permanent

£27k

Our Globally successful client based in Newark is looking for an enthusiastic, friendly Customer Administrator to join their team. Playing a crucial role for our clients, managing support inquiries, and loading rates, you will work closely with both our internal teams and external partners.

Duties include:

• Answering and managing client calls

• Handling support via ticketing systems

• Implementing new products/services for client

• Liaising with third-party service providers

• Maintaining accurate CRM records

• Managing project work within set deadline

The ideal candidate will have a clear and confident telephone manner and intermediate IT skills including Excel. The role requires accurate data entry and date exporting from CRS system so candidates must be able to use V lookups and Formatting.

Benefits - 28 days annual leave (including Bank Holidays) which will increase with length of service - Subsidised café - Day off for your birthday & Christmas shopping - Critical Illness cover- Life Insurance - Health Insurance - Free on-site parking - Casual friendly office

To apply for the role of Customer Administrator, please send your up to date CV to info@travailemployment.com