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Customer Service Administrator

Customer Service Administrator

Job number: 27002128

  • Wrexham Branch
  • Temporary, Full Time
  • £8.72 to £9.06 per hour
  • + Free Parking, Fantastic working environment

Customer Service Administrator

£8.72per hour (rising to £9.06 per hour after 13 weeks)

Wrexham

Temporary on going

The Role

Customer Service Administrator required to take high volume calls on behalf of an established business in Wrexham. This role will suit a customer orientated candidate with an excellent telephone manner.

Responsibilities

• Deal with high volume inbound enquiries.

• Transfer calls to relevant department.

• Update CRM database.

• Handle all enquiries in a timely manner.

• Provide information as and when required to customers and clients (training provided).

• Occasional administration support to the customer service Managers.

The Candidate

The successfully appointed Customer Service Administrator will have the following skills and abilities:

• Excellent telephone manner.

• Effective communication skills (listening, verbal, written).

• Comfortable managing high volume calls.

• The ability to use Microsoft packages.

• Good attention to detail.

• Resourceful team player who excels at building trusting relationships with customers and colleagues.

The Package

• £8.72 per hour (rising to £9.06per hour after 13 continuous weeks)

• Free parking, excellent working environment, friendly and approachable staff and management.

• Hours of work 9am to 5pm Monday to Friday with 1 hour lunch

• Temporary position with the possibility of transferring onto a permanent contract for the right person.

Our Client

Our client are well-established service provider based in the Wrexham area who are looking to expand their Customer Service team. The management is supportive and provide full training.

To Apply

This vacancy is advertised by Travail Employment Group who are acting as an Employment Business.

To apply for this position, please email a recent copy of your CV to angharad@clockworkorg.com or for more information please call 01978 366123. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within the next 7 days you have not been successful on this occasion and unless otherwise advised, Travail will keep your details on file and contact you with future relevant opportunities.

All candidates registering with Travail Employment Group will need to provide proof of identity, and evidence of any experience, training and qualifications our client considers necessary for this position.

Travail Employment Group is acting as an Employment Business in relation to this vacancy.


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