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Customer Service Administrator

Customer Service Administrator

Job number: 69507137

Customer Service Administrator, Knaresborough, £19,000 - £20,000 per annum
My client is looking for an experienced Customer Service Advisor who can professionally deal with customers by telephone and email through the entire sales process.

The role will involve
·Dealing with customers orders by phone and email
·Providing technical data as required and offering alternatives if items are out of stock
·Liaising with all relevant departments
·Resolving any queries or complaints
·Providing customers advise as they require it

Key skills
·You must have outstanding customer service skills and be able to deal with customers in a professional manner at all times
·Have the ability to resolve queries and provide solutions
·Be reactive to calls and able to prioritise their workload
·Good IT skills

Package
·Salary to £19,000 - £20,000 per annum
·Excellent benefits package

Please Note: Due to the current situation whilst my client is still recruiting interviews will be done by skype in the first instance.

Travail has been established since 1977 and has over 30 branches nationwide. Our Harrogate branch was opened in 1995 and has specialist consultants who each deal with different market segments. To apply for this or other similar roles in Harrogate, Knaresborough, Skipton, Leeds, Ripon, Northallerton or York area please email us your CV.

Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.

Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.


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