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Customer Service Administrator

Customer Service Administrator

Job number: 69515340

Full time Customer Service Administrator, Knaresborough, salary to £20,000 plus excellent benefits package.

My client is looking for an experienced Customer Service Advisor who can professionally deal with customers by telephone and email through the entire sales process.

The role will involve

  • Dealing with customers orders by phone and email
  • Managing the order process from start to finish taking responsibility of every aspect
  • Providing technical data as required and offering alternatives if items are out of stock
  • Liaising with all relevant departments
  • Resolving any queries or complaints
  • Providing customers advise as they require it

Key skills

  • You must have outstanding customer service skills and be able to deal with customers in a professional manner at all times
  • Have the ability to resolve queries and provide solutions
  • Be reactive to calls and able to prioritise their workload
  • Good IT skills

Package

  • Salary up to £20,000
  • Excellent benefits package
  • Free parking on site

Travail has been established since 1977 and has over 30 branches nationwide. Our Harrogate branch was opened in 1995 and has specialist consultants who each deal with different market segments. To apply for this or other similar roles in Harrogate, Knaresborough, Skipton, Leeds, Ripon, Northallerton or York area please email us your CV.

Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy

Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.


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