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Customer Service Administrator

Customer Service Administrator

Job number: 69516748

Customer Service Assistant


An opportunity has arisen to join an industry leading company who are highly regarded within their specialised field. We are currently recruiting a Customer Service Assistant to join their friendly team. We are looking for friendly, enthusiastic and motivated candidates to work in this busy Customer Service team.

Key responsibilities of the Customer Service Assistant role:

  • Managing e-mails and responding accordingly, dealing with queries promptly
  • Customer contact via telephone and e-mail
  • Taking inbound and making outbound customer calls
  • Providing high standard customer service
  • Processing customer orders
  • Updating and maintaining customer accounts
  • Communicating efficiently with all departments within the business
  • Organising and prioritising workload in coordination with other departments

To be successful in this Customer Service Assistant role you will need to have:

  • Previous experience in a customer service role
  • Excellent organisational skills with the ability to multi task
  • Be able to communicate well with both clients and colleagues
  • Have good attention to detail
  • Previous experience in CRM systems preferred but not essential
  • A good work ethic and team player attitude

Benefits include: free on site parking, staff canteen, 35 days holiday and excellent staff discount.

If you are interested in joining the team then please do not hesitate to apply for this rewarding role as we will be holding interviews ASAP.

You will need your own transport due to location. Commutable from Tadcaster, Boston Spa, Wetherby and surrounding area.

Travail has been established since 1977 and has branches nationwide. Our Harrogate branch was opened in 1995 and has five specialist consultants who each deal with different market sectors. To apply for this or other similar roles in Harrogate, Knaresborough, Wetherby, Leeds or York area, please forward your CV FAO Nicola Wilson.

Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.

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