Customer Service Advisor

Customer Service Advisor (Part Time)

Grantham

Temporary (with a potential to become permanent)

£13.05ph, 9am - 3pm Mon- Thursday, Company Pension scheme - Free onsite parking - Bereavement leave - Enhanced annual leave with service - Canteen - Cycle to work scheme - Employee Assistance Programme

Our well-established Grantham based client is looking for a confident, articulate Customer Service Advisor to join a small busy team. This is a great opportunity for someone who enjoys a fast paced role and enjoys delivering a first class customer service experience.

Duties include:

• Handling customer enquiries via phone and email

• Processing quotes, purchase orders, and sales orders

• Setting up new customer accounts and maintaining accurate CRM records

• Supporting customer onboarding processes

• Liaising with operations, sales, and finance teams

To be considered for the Customer Service Advisor role candidates must have previous customer driven skills. Strong written and verbal communication skills with a professional approach are essential. Intermediate Word and Excel and accurate data skills will also be required.

Confident working in a busy, fast-moving environment is essential for the Customer Service Advisor role.

Working Monday to Thursday 9:00am - 3:00pm this is a 24 hour per week office-based position. This is an excellent part time opportunity, with flexibility around start and finish times if needed.

Benefits - Company Pension scheme - Free onsite parking - Bereavement leave - Enhanced annual leave with service - Canteen - Cycle to work scheme - Employee Assistance Programme - Temporary (with a potential to become permanent)

To apply for the role, please send your application through to info@travailemployment.com