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Customer Service Assistant

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Customer Service Assistant

Job number: 29008296

  • Newark Branch
  • Permanent, Full Time
  • £23,000 per annum
  • + 28 days holiday (inc stats) , Social Events , Free parking , Pension , Annual company bonus - Bus Route

Customer Services Asst

8:30am - 5:30pm M-F

Permanent/Full Time

Newark

c£23k

Our Newark client, one of the UK's leading providers in their field is looking to recruit a Customer Services Asst to join their growing team.

Duties include for the role of Customer Service Assistant :

• Providing customer support to B2B and B2C customers via telephone and email.

• Set up direct debit requests, verifications and amendments of mandates and collection files.

• Complete tenancy requests & authorisation forms for billing.

• Issue welcome packs, payment reminder letters and management reports.

• Take card payments over the telephone.

• Create credit billing contracts which include reminder notices for overdue bills and annual statements for clients.

Benefits -28 days holiday (inc stats) - Social Events - Free parking - Pension - Annual company bonus - Bus Route

To be considered for the Customer Service Asst role candidates must have excellent customer service skills and a strong attention to detail. Basic Excel and Word skills are essential. You must have some form of Customer facing skills, be a confident articulate communicator and enjoy working in a small team.

To apply for the role of Administrator, please send your up-to-date CV to work@travailemployment.com or call on 01636 701702.

Travail Employment Group is acting as an Employment Agency in relation to this vacancy.


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