Customer Service Executive

Customer Service Executive

Outskirts of Newark

Permanent

Full Time,

c£25k

Our client is an established company who put the customers first in everything that they do. They are situated in modern semi-rural offices surrounded by charming villages.

They are seeking an experienced all-round Customer Service Executive to join their small team.

The friendly team all ensure the best possible customer service and duties include.

JOB ROLE

• Answering customer support emails and process orders via online portal

• Providing excellent customer service via the telephone during manufacture process

• Creating bespoke orders and following up on quotations

• Oversee customer returns including inspection of products.

• Post sample requests and pack items for delivery.

REQUIREMENTS

• We would expect the successful Customer Service Executive to have previous customer service skills, alongside clear written and verbal communication skills.

• Intermediate IT skills including Word and Excel are essential. They must have an eye for detail, use their initiative and stay calm under pressure.

Owner/driver required due to semi-rural location.

BENEFITS

Modern, custom-built premises - Free on-site parking - 28 days holiday (increasing for long service) - Pension - Private medical insurance - Annual Christmas shutdown - Free refreshments - Early finish on a Friday

Once you click apply for this job your application will be immediately received by Travail Employment Group or enquire now to work@travailemployment.com or call Lisa on 01636 701702 for more details.