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Customer Service & Product Support Administrator

Job number: 76524446

  • Corby Branch
  • Permanent, Full Time
  • £22,500 to £24,500 per annum

Customer Service & Product Support Administrator

Up to £24,500pa d.o.e, NN14 2QS, 30days holiday, 9am till 5pm M-F, Training, Parking., Permanent

Due to continued success and site development, our establish manufacturing client has an exciting opportunity for an Customer Service & Product Support Administrator to join them. You will providing support to both the Customer Service and Sales team:

  • Taking point of sale specification and information on cost and product from sales team, and setting up the product on internal system.
  • Updating internal job card on excel spreadsheet, and liaising with production teams.
  • Ensuring all product labels are correct and present, prior to manufacturing process taking place.
  • Order processing via telephone and email, acknowledging any amendments or delays on orders.
  • Managing key account stock levels, highlighting any possible shortfalls, and processing repeat orders.
  • Raising Purchase Order numbers, and preparing despatch notes.
  • Arranging transportation for customer orders as and when required.
  • Administration support related to the role.

We would except the successful Customer Service & Product Support Administrator to be able to demonstrate a good working knowledge of Microsoft Office, and databases. Be an excellent communicator both written and verbally. Have an excellent eye for detail, and be able to work well to numerical specifications. You will be supported with on job training to become familiar with the company processes and procedures. This would be an ideal role for you if you have worked within a Customer Service Administration, Product Support, Production Administrator or Sales Administration position from a Manufacturing or Production environment.

You will be joining a manufacturing company that has been established for over 50years, and has an enviable reputation within their field. Working directly with the Customer Service, Sales and Production Team, this role offers variety on a daily basis. The organisation name is synonymous with delivering outstanding quality service, and they are keen to recruit an Customer Service & Product Support Administrator who strives to offer the same.

30 days holiday per year Monday to Friday 9am till 5pm

up to £24,500pa d.o.e Private pension scheme

Christmas holiday shutdown Varied role, working with a number of departments

Free parking Permanent

Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.

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