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Customer Service Representative

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Customer Service Representative

Job number: 27000453

Customer Service Representative

Up to £30,000 depending on experience

Wrexham

25 days holiday bank holidays

Full time

Permanent

Potential for hybrid work

Monday to Friday 8.30am - 4.30pm

Contributory pension

On-site parking

Excellent career progression

Private medical insurance

Annual bonus scheme

The Role

We are currently recruiting for a Customer Service Representative to join a technically advanced manufacturing business supporting a European based portfolio of clients at their Wrexham offices. This is a fast paced and demanding role, acting as a coordinating link between the customer and all internal plant functions.

Responsibilities

• Coordinating required actions between the customer and all internal plant functions.

• Analysis of customer inventory to determine demand requirements for manufacturing sites.

• Management and processing of purchase and sales orders.

• Quoting and negotiating product price with customers.

• Using customer specified systems for demand and order management

• Reviewing customer contracts

• Liaison with planning, purchasing and scheduling to establish lead times and ship dates

Candidate

The successfully appointed Customer Service Representative will have the following skills and attributes:

• A track record of experience in customer service, planning or supply chain roles within the manufacturing sector

• Experience of using SAP system

• ERP experience desirable

• Excellent communications skills

• Ability to prioritise tasks based on their importance and urgency.

Desirable

• Excellent IT skills - ideally SAP (or other ERP system) and Excel proficient

The Package

• Salary up to £30,000 per annum

• 25 days holiday bank holidays

• Full time

• Permanent

• Potential for hybrid work

• Monday to Friday 8.30am - 4.30pm

• Contributory pension

• On-site parking

• Excellent career progression

• Opportunity for hybrid working after probation

• Private medical insurance

• Annual bonus scheme

To Apply

Please click apply or email a recent copy of your CV to rachael.kelvin@clockworkorg.com

For further information please contact Rachael at Travail 01978 366123

This vacancy is advertised by Travail Employment Group who are acting as an Employment Agency.

If we have not contacted, you within 7 days you may not have been successful for this position but please feel free to give us a call to discuss similar roles

All candidates registering with Travail Employment Group will need to provide proof of identity, and evidence of any experience, training, and qualifications our client considers necessary for this position.

Travail Employment Group is acting as an Employment Agency in relation to this vacancy.


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