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French Speaking Technical Advisor

French Speaking Technical Advisor

Job number: 29006838

  • Newark Branch
  • Permanent, Full Time
  • £17,600 per annum
  • + Free Parking

French Speaking Technical Advisor - Newark - Modern offices - Free parking - Permanent

French Speaking Technical Advisor

Newark

Full-time

Rotating Days

Permanent

£17,600 per annum

Our client, an established business in Newark, is looking for a French Speaking Technical Advisor to join their busy team. Working hours will be between 5.30am and 10pm, Monday to Friday and will also include working Saturday and Sunday on a rota-basis. French speaking is the predominant requirement, however other European languages will be considered.

Responsibilities

• Providing 1st line support for a range of key Clients.

• Logging all incidents on the database.

• Providing excellent levels of customer service and support.

• Diagnosing technical faults and providing over the phone solutions.

• Escalating technical queries to 2nd line support.

• Working to Service Level Agreements (SLA) against call handling time, resolution etc.

French Speaking Technical Advisor Skills / Experience

• Problem solving and keen attention to detail.

• Driven to deliver high levels of Customer Service.

• Committed to personal development.

• Flexible approach to working hours.

• Clear telephone manner.

• Good verbal and written communication skills.

Previous telephone experience essential.

Working within a Technical Help Desk / Service Desk environment would be an advantage.

If you are a French Speaking Technical Advisor, please send your CV to Travail Newark.

Travail are operating as an Employment Business in this instance.

Travail Employment Group is acting as an Employment Agency in relation to this vacancy.


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