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German Speaking - Customer Service Representative

Job number: 27001400

  • Wrexham Branch
  • Permanent, Full Time
  • £30,000 per annum
  • + Contributory pension , On-site parking , Excellent career progression , Opportunity for hybrid working after probation , Private medical insurance

German - Customer Service Representative

Wrexham

Up to £30,000 depending on experience

25 days holiday bank holidays

Full time

Monday to Friday 8.30am - 4.30am

Contributory pension

On-site parking

Excellent career progression

Opportunity for hybrid working after probation

Private medical insurance

Annual bonus scheme

We are delighted to be recruiting on behalf of a successful and progressive company their established Customer Service team at their Wrexham site. As Customer Service Representative, you will account manage a portfolio of global clients with all of their needs.

Responsibilities and duties of the Customer Service Representative with involve:

• Coordinating actions/queries between the customer, production functions and supply chain departments whilst updating the client.

• Analysis of customer inventory to determine demand requirements for manufacturing sites.

• Processing orders using ERP system, quoting and negotiating product price and managing contract terms and renewals.

• Liaison with planning, purchasing and scheduling to establish lead times and ship dates.

• Identify areas of improvement and make decisive decisions to drive the business forward.

The Successful Customer Service Representative must have the following skills and experiences:

• Must be able to communicate fluently both spoken and written in German.

• Working knowledge of ERP systems.

• Team player with excellent diplomacy skills and ability to prioritise and manage expectations

• A problem solver with a track record of working in customer services.

The Package:

Up to £30,000 depending on experience

25 days holiday bank holidays

Full time

Monday to Friday 8.30am - 4.30am

Contributory pension

On-site parking

Excellent career progression

Opportunity for hybrid working after probation

Private medical insurance

Annual bonus scheme

To Apply 

For more information about this role or any other please call 01978 366123 or email rachael.kelvin@clockworkorg.com

Travail Employment Group is operating as an Employment Agency.

Once you click to apply for this job, your application will be immediately received by Travail Employment Group. If we have not contacted, you within 7 days you may not have been successful for this position but please feel free to give us a call to discuss similar roles.

All candidates registering with Travail Employment Group will need to provide proof of identity, and evidence of any experience, training, and qualifications our client considers necessary for this position.

Travail Employment Group is acting as an Employment Agency in relation to this vacancy.


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