IT Analyst

34000699

IT Analyst

Up to £30k - Permanent - Mexborough, S64 - M-F early finish on Fridays - 33 days holiday (inc Stats)

A busy manufacturing company are keen to recruit an IT Analyst to use their technical support & problem management skills to maintain operations. Providing exceptional IT Customer Service and Support through proactivity, logging resolutions thoroughly in the ServiceDesk System.

Some of the duties of the IT Analyst include:

• Proactively and effectively interacting with IT users and colleagues, ensuring service levels are met

• Ensure maximum benefit and return is delivered by the IT Services Team through effective prioritisation, co-ordination and direction

• Co-ordinate business partners whilst meeting key objectives and project deliverables

• Provide presentations, training and support to ensure business users remain proficient and confident in the use of business systems

We are expecting the IT Analyst will have:

A high level of communication/presentation skills incl. good influencing skills and the ability to work under pressure

Ideally at least 3 years' experience in an IT support role

Ideally, experience supporting the following suite of technologies:

LAN infrastructure (HP Procurve) incl. Radio-Frequency/Wireless solutions

Microsoft Windows based technologies: Office365, Windows 7/10, Active Directory, Server 2008 and above, Microsoft Azure

VMware (vSphere 6) & VEEAM Backup and Replication

IBM SAN/FC Switches

Sophos Endpoint Protection and Encryption, Airwatch MDM, Forcepoint Cloud Security, Apple IOS/ Android

Telecommunications - Avaya IP500 and Xima

Database knowledge of Oracle/Pervasive DB's advantageous

AIX Operating systems knowledge advantageous

SAP R/3 knowledge advantageous

You will be joining a well established and bouyant manufacturing company, head office in our area, but with offices and production units throughout Europe. A company where your time is important, where they strive to provide excellent work/life balance and where you will have access to advancement on the basis of ability, performance and aptitude for work, equal opportunities is central to their ethos.

Benefits of the IT Annaylist include:

Salary of up to £30k depending on experience, skills and abilities

Working hours of 8.30 to 4.30pm Monday to Thursday, 4.00pm finish on Fridays

Holidays entitlement of 25 days holidays plus 8 stats

Money Purchase Pension scheme with Aviva

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