IT Technician

£30,843 per annum

Permanent opportunity in Wrexham

Additional Benefits:

• Early Finish on Friday

• Free parking

• Subsidised canteen

The role:

Our client, a dynamic and forward thinking manufacturer, are recruiting an IT Technician. If you are passionate about technology and have a proven track record in IT , we want to hear from you!

Main Duties of the IT Technician:

• Support staff in effectively using computing technology.

• Merge extensive IT technical knowledge with a strong focus on exceptional customer service.

• Engage in organisation-wide IT projects and initiatives.

• Identify and resolve system hardware, software, and user issues.

• Provide advanced troubleshooting for complex IT problems.

• Offer support for software applications.

• Conduct desk-side training for enterprise applications upon request.

• Request hardware and software through the requisition system as directed by the supervisor.

• Support all IT-related hardware.

• Aid the team in managing inventory of hardware and software assets.

• Help maintain on-premises servers, virtual servers, and services.

• Work within the IT department to provide 1st, 2nd and 3rd line support for all staff.

• Coordinate with systems administrators to ensure IT infrastructure stability and efficiency.

• Assist in the assembly, configuration, upgrade, and installation of all IT hardware as needed.

The ideal IT Technician will have the following skills and abilities:

• Background in either 1st, 2nd or 3rd line IT support.

• Excellent analytical and problem solving skills.

• Experience supporting Microsoft Office 365, OneDrive, Teams and SharePoint

The company:

The organisation thrives on innovation and are dedicated to providing top-tier IT solutions that drive business success.

Additional skills/job titles: IT Helpdesk support, First line support, Second line support, IT Support.

To Apply:

Travail Employment Group is operating as an Employment Agency.

To apply for this position, please email a recent copy of your CV to angharad@clockworkorg.com or for more information please call Angharad on 01978 366123. Alternatively, once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful, a consultant will be in contact with you within the next 7 days. If we have not contacted you within 7 days you may not have been successful for this position but please feel free to give us a call to discuss similar roles.

All candidates registering with Travail Employment Group will need to provide proof of identity, and evidence of any experience, training and qualifications our client considers necessary for this position.