Our Newark based client is looking for a highly organised individual with a positive outlook and the ability to multitask. This role is responsible for the co-ordination of the freelance team, and the successful candidate will be responsible for the scheduling of appointments and diary coordination for the Project management team, alongside other administration tasks that contribute towards the Service Delivery Process.
Main responsibilities for the Project Administrator role would be:
Coordinating PM Team diaries, scheduling telephone/ video conference appointment and providing regular updates on their workload.
Co-ordinate and liaise with our freelance photography team, managing bookings and making sure quality photography / videography briefs have been completed.
Co-ordinate and liaise with our freelance content editors and assist with the loading of content onto the websites.
Liaise with our team of Designers, Website Developers and Technical team and provide clear instructions for tasks as required.
Liaise with customers up to the handover of their produce, including ensuring the customer is entirely happy with their product and that they can use it effectively.
Investigate and solve customers' problems, which may be complex or long-standing.
Identify upselling opportunities and referral propositions.
Always keep up to date, clear records of all communication with customers using the CRM.
Answer inbound telephone calls and direct accordingly.
In order to be considered for the role of Project Administrator, candidates will have:
Minimum 2 years' experience in an Administration/Customer Service role.
Intermediate It skills including Word and Excel.
Ability to communicate well using written and spoken English
Highly organised with great administrative skills.
Previous exposure to ACT, Zoho, SharePoint helpful
Team skills and enjoy working in a friendly fast paced environment
Call Travail now 01636 701702 or email your cv to firstname.lastname@example.org
Travail Employment Group are acting as an Employment Business in this instance.
Travail Employment Group is acting as an Employment Agency in relation to this vacancy.