Sales Coordinator

Sales Coordinator
Up to £26,000 per annum (depending on skills and abilities)
Location: Wrexham
Additional benefits:

• An early finish on a Friday
• Modern working environment
• 25 days holiday (plus bank holidays)
• Free parking

Why You'll Love This Job

• Variety every day - You won't be stuck doing the same thing; from supporting customers worldwide to coordinating logistics and solving problems, no two days are the same.
• Career growth - As the company continues to expand globally, this role offers genuine opportunities to develop your skills and progress your career.
• Supportive team culture - You'll be joining a close-knit team of professionals who value collaboration, celebrate success, and support each other.
• Global impact - Your work will directly contribute to serving customers across the world, giving you the chance to make a difference on an international scale.
• Training provided - Import/export knowledge and other technical skills will be developed on the job, giving you the confidence to excel even if it's new to you.
• Stability and recognition - Be part of a long-established, award-winning company with a reputation for quality and innovation.
• Modern, open-plan office - Enjoy a bright, spacious workplace designed to encourage communication and efficiency.

Responsibilities:

• Manage customer accounts by building strong relationships, maintaining regular contact, and ensuring ongoing business.
• Prepare and process quotations and sales orders promptly and accurately.
• Monitor stock levels and manage lead times through the company ERP system.
• Coordinate global delivery schedules and transportation to ensure on-time, in-full shipments.
• Accurately complete customs and export documentation.
• Participate actively in weekly team meetings.
• Contribute to the continuous improvement of processes, standards, and procedures within the Sales Team to enhance efficiency and customer service.
• Collaborate closely with internal departments to meet customer requirements.
• Keep the CRM system up to date with relevant information.
• Work with both customers and colleagues to resolve queries effectively.
• Carry out general office duties, including answering and directing telephone calls.

The candidate:
The successfully appointed Sales Coordinator will have the following skills and abilities:

• Excellent organisational skills, with the ability to prioritise tasks, meet deadlines, and maintain a high standard of service.
• Strong analytical thinking with a practical, problem-solving approach.
• A responsible and accountable attitude, demonstrating accuracy and attention to detail.
• Adaptable and flexible, with the ability to perform under pressure while delivering reliable business support.
• Proficiency in Microsoft 365 applications, particularly Outlook, Excel, and Word.
• Confident communication skills, both written and verbal, with the ability to engage effectively at all levels of client and stakeholder contact.
• Strong numeracy and literacy skills.
• Experience in import/export processes is desirable, but not essential as full training will be provided.

Additional skills/job titles: Administrator, Administrative Assistant, Admin Office Assistant, Administration Support Assistant, Customer Service Administrator.

Friendly Note: If this job is not for you but you are looking for a new opportunity, please contact us for a confidential discussion on your career.

To Apply

This vacancy is advertised by Travail Employment Group who are acting as an Employment Agency.
Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If we have not contacted you within 7 days you may not have been successful for this position but please feel free to contact us to discuss similar roles.

All candidates registering with Travail Employment Group will need to provide proof of identity, and evidence of any experience, training and qualifications our client considers necessary for this position.

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