Skip navigation

Service Controller

Back to search results

Service Controller

Job number: 8000718

  • Shrewsbury Branch
  • Permanent, Full Time
  • £24,000 per annum
  • + 25 Days Holiday + Bank Holidays , Free Parking , Early Finish Fridays , Friendly Team

Service Controller

£24,000 per annum

Permanent role in Ellesmere

Working hours are Monday -Thursday 8.45am to 5pm and Friday 8.45am-4.30pm

Additional Benefits  

25 days holiday + bank holidays

Free parking

Friendly team

The Role

We are currently recruiting a Service Administrator for a reputable company that provides premium equipment to a variety of industries. The successfully appointed Service Administrator will enjoy administration as well providing a high level of customer service.

The responsibilities of the Service Controller:

Assisting service department, handling calls and dealing with enquiries.

Managing key accounts

Preparing estimates for repairs and progressing with the customer.

Answering phone calls from customers requesting breakdown assistance, parts and general enquiries

General administration duties, such as collecting and processing engineer's paperwork.

Maintaining records for monthly KPI information, completing KPI reports.

Controlling and monitoring work in progress.

Processing invoices and purchase orders

The successful candidate will have:

The ability to provide excellent administration and customer service.

Strong IT skills.

Excellent communication skills both verbal and written.

Attention to detail.

The ability to work productively in a fast working environment.

Manufacturing or service background (desirable).

Working knowledge of SAP (desirable as training will be provided).

The Client

Our client prides themselves on their innovation, service and performance. They are committed to delivering expert advice and excellent customer service. This is a fantastic opportunity where extensive training is provided.

Friendly Note: If this job is not for you but you are looking for a new opportunity, please contact us for a confidential discussion on your career.

Additional skills and job titles: Administrator, Administration Assistant, Customer Service Advisor.

To Apply

Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within the next 7 days, you have not been successful on this occasion.

All candidates registering with Travail Employment Group will need to provide proof of identity, and evidence of any experience, training and qualifications our client considers necessary for this position.

OR

This vacancy is advertised by Travail Employment Group who are acting as an Employment Agency.

or for more information please call 01743 235 532. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within the next 7 days, you have not been successful on this occasion.

All candidates registering with Travail Employment Group will need to provide proof of identity, and evidence of any experience, training and qualifications our client considers necessary for this position.

Travail Employment Group is acting as an Employment Agency in relation to this vacancy.


Apply for 8000718 | Service Controller
Job Application Form

* Mandatory Field

You will need to provide the following details if they do not appear on the CV you send us:

Privacy Notice

We respect your rights and will ask you to give your Consent to use your personal data. Read our full privacy notice here.

Can't see what you're looking for?

Contact Branch

Contact your branchw

Would you like some assistance
or confidential advice?

Branch Contact Form