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Telesales / Customer Service Advisor

Telesales / Customer Service Advisor

Job number: 29007416

  • Newark Branch
  • Permanent, Full Time
  • £14,000 to £16,000 per annum

Telesales/Customer Service Advisor – c. £16K + Monthly Bonus – Free parking – Open-plan Office 

Telesales/Customer Service Advisor

Bilsthorpe

Mon – Fri, 40 hours per week

Permanent

c. £16K + Monthly Bonus 

Due to continued business expansion, our client, a market leader in their field, is looking for a Telesales/Customer Service Advisor to join their small but friendly team.  An owner managed business with a track record of successful business developments, the business has grown from £600k to £9m in three years with a plan to reach £20m in the next 2 years.

The Telesales/Customer Service Advisor role involves:

• Handling in-bound calls using a proven call structure, from request to taking payment and order completion.

• Responding to missed calls and carrying through the same process.

• Liaising with head office and courier services to check on customer orders.


This is very much a customer-focussed role, striving to offer first-class customer service to all clients and up-selling complementary products on each call.

Previous customer service experience would be beneficial, although full call process training is provided and the candidate will be working in an environment where they can listen to other calls being carried out.  The ability to learn and put this into practice is essential. This position is ideal for candidates with a great telephone presence and simple IT skills, with only internet browser and email handling required.Working in a modern, open-plan office the team is small, enthusiastic, proud of their achievements so far and very good humoured!   

Due to the rural location, own transport will be required. 

Free on-site parking is provided.

If you are a Telesales/Customer Service Advisor looking for a new challenge within a friendly, progressive business, send your CV to Travail Newark.

Travail are operating as an Employment Agency in this instance.

Travail Employment Group is acting as an Employment Agency in relation to this vacancy.


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