TRAINER / ASSESSOR

TRAINER / ASSESSOR

Job role:

• To be professional and courteous, and promote the services of the company at all times.
• To deliver training and training support services to customers, ensuring customers / candidates are fully trained and needs are met.
• To consult with management and customers to ensure that services delivered fit all requirements.

Responsibilities:

• Ensure all duties are performed in line with company procedures.
• Professionally represent company whilst on customer sites.
• Appropriately dressed at all times, wearing corporate clothing and PPE as issued.
• Communicate effectively with team members at all levels.
• Communicate effectively with trainees and customers.
• Maintain professional currency in all areas of responsibility and adhere to all safety standards, regulations, ACoPs, etc.
• Use Company issued IT equipment and software to an efficient level.
• Travel to locations to deliver training on customer sites.
• Demonstrate an awareness of clients' ethics and requirements, as applicable, when on site.
• Understand candidate's needs, utilising various training methods and techniques.
• Train people in specific skills and knowledge areas, in classroom and on site.
• Assist in the development and maintenance of training material.
• Work independently, within a team of other trainers, and/or support staff.
• Able to work under difficult conditions.
• Ability to be independently resourceful and account for time and workload.
• Completion of training documentation within the required timescale.
• Report back to the management team with any issues, concerns or customer complaints.

• Qualifications

• Relevant sector(s) experience
  1. Utilities sector with a back ground in civils
• Teaching or Train the Trainer qualification
  1. L3 Award in Education & Training, PTLLS, etc.
• EFAW qualified and general Health & Safety qualification
• Hold relevant sector instructor/operator licences

• Individual trainer's specialist areas:

E.g. NRSWA Trainer. SWQR Card holder - operative and supervisor, recognised assessor qualification such as A1, TAQA Etc.

• Problem Solving Capabilities

• Be able to evaluate situations that may arise in the working environment and to source an appropriate solution
• Be able to think of solutions to achieve the Customers needs based upon the requirements known and the resources available

• Personal attributes:

• Have exceptional people and interpersonal skills.
• Be able to work with the team and always willing to assist, support and give ideas.
• Be outgoing and maintain a pleasant disposition.
• Be honest, reliable, punctual, flexible and resourceful.
• Be able to work in the most cost efficient manner and always working to the best of abilities.
• Be able to maintain harmonious relationships with customers and staff even during conflict.
• Be able to maintain effective communication at all levels.

Requirements:

Hours of work: Monday to Friday 08.00am to 16.45pm.

Holidays: 20 days per year plus Bank Holidays

Company Vehicle: Van

Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.