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Workshop Manager - Automotive

Workshop Manager - Automotive

Job number: 26080691

Job Title: Workshop Manager - Automotive
Location: Near Haywards Heath - own transport essential
Salary: Up to £45,000 dependant on skills and experience

Hours: Monday - Friday

Start Date: As soon as possible
Benefits: 28 days holiday (inc. Bank Holidays), Pension, Parking

Our Client is a family run business with many years' experience of adapting motor vehicles for drivers and passengers with disabilities, who pride themselves on offering excellent service and support to all of their customers and suppliers.

Due to continued growth and success, they are looking to recruit a Workshop Manager to their team. This is a new position and will require someone who can evidence experience in improving processes and procedures.

The successful candidate will be responsible for the day to day safe and efficient running of the workshop. You will be managing a team of highly skilled engineers and a workshop controller and as such this role requires an experienced manager able to manage the team but on occasions also work on vehicles to support the team achieving their daily jobs.

We are looking for someone who can positively engage the team, has good organisational skills, the ability to prioritise tasks effectively, to make decisions and get things done without supervision. Problem solving approach to challenges is key to the success of this role, you will be a real leader; someone who can drive results. Customer service skills are essential as there is an element of customer facing interaction, ensuring the company is providing excellent service throughout the business

In this varied and interesting role, you will be responsible for:

  • Day to day running of the workshop, ensuring scheduled work is completed daily and any issues addressed promptly to have minimum customer impact
  • Investigating complaints and liaising with the office manager to ensure a response is given in a timely manner
  • Ensuring staff have the right skills and are up to date in all aspects of their training Coaching and supporting staff on training needs
  • Supporting the development of an engaged, talented and high performing engineering team, nurturing an innovative and continuous improvement culture
  • Managing and reviewing consumables purchasing processes to ensure it is the best value for money
  • Working closely with the management team to identify areas in need of change and action accordingly
  • Implementing a strong work ethic and promoting customer excellence
  • Supervising the Workshop Controller
    • Ensuring engineer's weekly diary are scheduled in the most effective way based on individual's skills and the job location
  • Overseeing all goods delivery to ensure it is logged accurately and matches the order; escalating any issues to the office manager promptly
  • Ensuring optimum management of stock, including accurate and timely process of returns

To be successful in this role you must be/have:

  • Experienced scheduler
  • Strong people manager with experience in leading, coaching, mentoring and developing a team
  • Hands on experience, working with tools and fabrication
  • Calm under pressure with an approachable demeanor
  • Process improver
  • Problem solver
  • Planning and organisation
  • Honesty and integrity - leading by example
  • Confidence in undertaking modifications/adaptations to motor vehicles

Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.

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